What is Vendafly?
Vendafly is an online digital store specialising in authentic digital licence keys, including Microsoft Windows 10 and 11 keys, with instant email delivery and secure online payments.
How does instant email delivery work?
After completing your purchase, your digital key will be sent to your email within seconds. If you do not receive it, check your spam folder or contact support via live chat.
What payment methods do you accept?
American Express, China UnionPay, Discover & Diners Club, eftpos Australia, Japan Credit Bureau (JCB), Mastercard, Visa, Apple Pay and Google Pay. We do not accept bank transfers or cryptocurrency.
Are the Windows keys you sell genuine?
Yes — all keys are authentic and sourced from legitimate channels, and we guarantee the functionality of every digital key.
What is your refund policy?
We offer a 100% refund if a replacement key does not work. Refunds are only granted if the digital key fails to function as intended; no refunds for correctly functioning keys or incorrect purchases.
Can I use the key on multiple devices?
No — each Windows key is single-use and can only be activated on one device.
What should I do if I receive a non-working key?
Contact our support team immediately. We will provide a replacement key or a full refund if the issue persists.
Is my payment information secure?
Absolutely. Payments are processed via Stripe's secure server, and none of your banking information is transmitted via our website.
Can I cancel or change my order?
Once an order is placed and the digital key is sent, it cannot be cancelled or changed. Please ensure you select the correct product before completing your purchase.
Do you provide support for Windows installation?
We ensure our keys are functional, but do not provide extensive technical support for Windows installation or troubleshooting. Please refer to Microsoft's official guidelines.
How do I contact support?
Click the chat widget in the bottom-right corner and share your purchase email (if available). A support representative will respond within 1–5 minutes.
Live chat · typically replies in minutes
Still stuck?
Chat with us before you buy — we will point you to the right licence.
Open live chat